Chatshop Terms and Conditions

Last updated: 27th October 2024

Welcome to our Chatshop application ("the Service"). By using this Service, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree with any of these terms, do not use the Service.

1. Acceptance of Terms

By accessing or using the Service, you agree to these Terms and Conditions, along with any additional terms, conditions, and policies referenced herein or made available by hyperlink.

2. Service Overview

The Service is an automated chatbot that facilitates browsing and ordering service for e-commerce products. The Service operates on multiple platforms (e.g., website, messaging apps).

3. User Responsibilities

By using the Service, you confirm that:

  • You are at least 18 years of age or have parental consent if you are a minor under 13 years of age
  • You will provide accurate, up-to-date, and complete information as required for purchases.
  • You will not use the Service for any illegal or unauthorized purposes.

4. Product Availability and Pricing

Product availability is subject to change without notice. Prices for products may change at any time. We reserve the right to modify or discontinue any product or service without notice.

5. Purchases and Payments

All payments are made off the Service, directly to the vendor. You agree to provide current and valid payment information for all transactions.

6. Refunds and Returns

The chatbot does not facilitate returns or refunds, but these processes may be handled according to the specific guidelines provided by the vendor.

7. User Accounts

Users may create an account to streamline the shopping process. You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities conducted under your account.

8. Third-party Links and Services

The Service may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party services.

9. Limitation of Liability

To the maximum extent permitted by law, the Service, its owners, affiliates, and partners shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from your use or inability to use the Service.

10. Indemnification

You agree to indemnify and hold harmless the Service, its affiliates, and employees from any claim or demand, including attorneys' fees, arising from your breach of these Terms and Conditions or your violation of any law or the rights of a third party.

11. Changes to the Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the platform. Continued use of the Service constitutes acceptance of the updated terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Uganda. Any disputes related to the Service will be resolved exclusively in the courts of Uganda.